Shipping policy
Shipping Policy
Every RUGYFY rug is handmade to order by our artisan weavers in Bhadohi, India. Your rug is woven, washed and finished by hand after you place your order, then shipped to you.
Current delivery time: 40–45 days
Please allow about 40–45 days from the date of your order to delivery. This includes weaving, finishing, quality checks and shipping to your door.
Festive season note: during Diwali and the other festivals in India, our village weavers take time off to celebrate with their families. We never ask our artisans to rush or work overtime, so we have extended our delivery time to give every rug the time and care it needs. Thank you for your patience and support.
Shipping details
- All rugs ship from our workshop in Bhadohi, India.
- Oversized and custom-size rugs can take longer. Please contact us for an exact timeline before you order.
Questions about your order?
If you have a question about your delivery, or your rug has not arrived within this time, please contact us and we will reply as soon as possible:
Email: mayesharugs81@gmail.com
Instagram DM: @rugyfy_com